This Privacy Policy explains how Void Arcade ("we," "our," or "us") collects, uses, discloses, retains, and protects information when you use our website, browser-based games, and related services (collectively, the "Services").
By using the Services, you agree to the practices described in this policy.
Void Arcade does not use personal identity information such as email addresses, account credentials, or contact information to train artificial intelligence (AI) or machine learning (ML) models.
However, aggregated, anonymized, or de-identified gameplay data (such as player actions, game outcomes, performance metrics, or interaction patterns) may be analyzed using automated tools, including AI or ML systems, for improving gameplay balance, detecting abuse or cheating, enhancing player experience, and developing or refining games and platform features.
We collect the following categories of Personal Information depending on how you use the Services.
Approximate location inferred from IP address (city/region-level). We do not intentionally collect precise geolocation.
Account login credentials (such as password or authentication credentials). We do not intentionally collect government ID numbers, biometric information, or precise geolocation.
We collect Personal Information from:
We use Personal Information to:
Message frequency may vary. Standard carrier message and data rates may apply. You may opt out of SMS communications at any time by following the unsubscribe instructions in the message (such as replying STOP) or by contacting us.
If you choose to provide your phone number and opt in to receive SMS or text messages from Void Arcade, we may send you transactional or promotional messages related to the Services, including updates, promotions, events, account notifications, or new game releases.
By opting in, you provide prior express consent to receive automated marketing text messages from Void Arcade at the phone number you provide. Consent to receive marketing messages is not required to use the Services or purchase any products or services.
For assistance, reply HELP or contact us at privacy@voidarcade.com.
Certain features of the Services involve public competition and ranking systems, including leaderboards.
If you create a username or display name, that username and related gameplay statistics (such as scores, rankings, achievements, or competition placement) may be visible to other users of the Services.
Do not choose a username that contains personal information you do not want publicly displayed.
Leaderboard information may remain visible for historical competitive integrity purposes.
We use cookies and similar technologies for:
You can manage cookie preferences through the cookie banner or browser settings. Where applicable, we treat Global Privacy Control (GPC) signals as opt-out requests.
We retain Personal Information only as long as reasonably necessary for the purposes described in this policy.
Retained while the account remains active and up to 24 months after closure for security or enforcement purposes.
Retained up to 24 months after last activity. De-identified competitive records may be retained longer.
Retained up to 7 years for accounting, tax, and legal obligations.
For competitive integrity, fraud prevention, leaderboard history, and game balancing, Void Arcade may retain aggregated or de-identified gameplay data indefinitely, provided such data cannot reasonably be used to identify an individual user.
If you are a California resident, you may have the right to:
Email: privacy@voidarcade.com
Web Form: https://voidarcade.com/privacy-request
We may verify your identity before processing requests.
Our Services are not directed to children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it.
Void Arcade operates in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
We implement reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
If a data breach occurs affecting Personal Information, we will comply with applicable notification laws.
We may update this Privacy Policy from time to time.
If changes are material, we will update the Effective Date and may provide notice through the Services or by email.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
For questions about this Privacy Policy:
Privacy - Void Arcade
Email: privacy@voidarcade.com